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Author Archive

Tips for Creating Winning Store Window Displays

The following web article was produced by AllBusiness.com (a D&B Company), and is included here to spark ideas for and about store window decorating.

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Seven Strategies To Win Customers For Life

Take Shep Hyken’s free online customer service mini course at www.hyken.com/customer_loyalty_mc_intro.html.
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How do I Process DIA Gift Certificates

Downtown Owen Sound Gift Certificates can be redeemed for merchandise and services by shoppers at all participating merchants, businesses, and professionals in Downtown Owen Sound*.   (* within Owen Sound Downtown Improvement Area boundaries as noted below)

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Building Great Customer Experiences

In their book Building Great Customer Experiences, Colin Shaw & John Ivens define “Customer Experience” as a blend of a company’s physical performance and the emotions evoked, intuitively measured against Customer expectations across all moments of contact.
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GO LOCAL! Get it in Downtown Owen Sound

Whether you live in, work in, or are visiting . . .  Downtown Owen Sound has it all !

In today’s social and economic environment, it has become increasingly important that we work together to keep small city/town downtowns vibrant and sustainable. Here in Owen Sound, we are lucky …
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Europa Restaurant & Pizza

282 8th Street East, Owen Sound, ON N4K 1L1
(519) 371-6344
(full profile not currently available)

Street Vending By-Law

The City of Owen Sound By-Law # 2005-125 (“the By-Law”) was created to licence, regulate, and govern street and outdoor vending in the City of Owen Sound.
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Retail Business Holiday Rules & Regulations?

Need information about retail business holiday rules and regulations?  Check out the information provided online by the Retail Council of Canada in their Retail Holiday Closings section.

Buying Locally

“When you have a commentary like this it can be a form of slavery or the greatest freedom in the world. It can sometimes be challenging and is always both a privilege and a responsibility. You never know how people will react to a subject or what you have to say about it. One thing I will say, some of the most amazing feedback has been around a series of comments and promos about buying locally!
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Metis Nation Of Ontario Health Branch

Community Wellness
380 9th Street East
Owen Sound ON N4K 1P1
Kuruvulla Makkappalil
519-370-0435
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News Highlights
  • Summer Student Positions Available

    Applications are now being accepted for two summer student positions as Horticulture and Maintenance Assistants.  Deadline is April 27th.  Applicants must have completed at least one year at University or College and be registered to return in the Fall.  Students will be primarily responsible for watering and caring for flowers and plants downtown and for [...]

  • Downtown Owen Sound Gift Certificates

    Here’s a great idea for a perfect Christmas gift – Downtown Owen Sound Gift Certificates!  Downtown Owen Sound Gift Certificates are redeemable at any shop or business in the DIA.  Use them in restaurants, stores, hair salons — everywhere!  Use them just like you would a cheque.  Downtown Owen Sound Gift Certificates are available in [...]

  • No Bikes on Sidewalks … Please!

    City by-law prohibits bike riding on sidewalks

  • Downtown Owen Sound Branded Shopping Bags

    Heavy-duty reusable bags available to Downtown merchants for resale

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